When connecting to a pcAnywhere host from either QuickConnect or the SMP Console, the host machine errors and stops the awhost32.exe.
This only happens after updating pcAnywhere solution agent to version 12.6.7
Faulting application awhost32.exe, version 220.127.116.1196
Faulting module awofrwrk.dll, version 18.104.22.16896
"pcAnywhere host has encountered a problem and needs to close"
The cause is unknown at this time but the following steps can be used as a workaround.
Note: The issue discussed in this kb has been addressed in pcAnywhere solution 12.6.8 as provided in Symantec Client Management Suite 7.5 SP1 release. http://www.symantec.com/docs/DOC7355
Open an administrative command prompt (Windows Vista, 7, 2008 and 2008 r2)
Type command “regsvr32 -u “Path of pcAnywhere installed directory with adsauth.dll