When opening an email in Outlook, the message is displayed as cipher text even though PGP Notifier confirms that the message is decrypted correctly.
There are no error messages displayed and the log also does not show any error message.
This is caused by specific Active Directory policies.
"Prevent users from adding PST files to Outlook profiles..."
"Prevent users from adding new content to existing PST files"
There are two possible solutions for this issue.
1. Solution one is to change the policies in Active Directory.
2. Solution two involves adding an advanced pref called mailDisablePSTCacheStore (boolean) to "true". To add the pref to the policy you want to modify, go to General > Edit XML Preferences. There you select Set andenter the Pref Name "mailDisablePSTCacheStore", set the Type to "Boolean" and enter the value "true", then click Save.
Rate this Article
This is machine translated content
Login to Subscribe
Please login to set up your subscription.
Didn't find the article you were looking for? Try these resources.