After Symantec Endpoint Protection (SEP) 12.1 installation and during startup, a pop-up error message is displayed stating that 'Symantec Service Framework encountered a problem and needed to close'
Faulting application ccSvcHst.exe version 10.2.0.7 Faulting module msvcr90.dll version 9.0.30729.4148 Faulting address 0x0003734d
Under the following situations, ccSvcHst.exe has an application error
This problem is fixed in Symantec Endpoint Protection 12.1 Release Update 3 (12.1 RU3). For information on how to obtain the latest build of Symantec Endpoint Protection, read ‘Obtaining the latest version of Symantec Endpoint Protection or Symantec Network Access Control’
Should it not be possible to immediately upgrade, a workaround is available:
SEP 12.1 RU1
SEP 12.1 RU1MP1
A proxy server is in use in the environment
Application ccSvcHst.exe crashes after the installation of Symantec Endpoint Protection 12.1.1 MP1
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