This article describes how to migrate to Symantec Endpoint Protection 12.1.2 (RU2).
This section gives the information that you need to know in order to plan for migration. This information includes supported migration paths and factors that can affect the success of the migration.
This document is meant for upgrades or migrations in which a previous version of Symantec Endpoint Protection (11.x or 12.x), Symantec AntiVirus (10.x), or Symantec Client Security (3.x) exists on the network or on individual computers. If no previous versions of Symantec Endpoint Protection products are already installed, please read the installation and administration guides: Symantec Endpoint Protection and Symantec Network Access Control 12.1.2 Installation and Administration Guide or Symantec Endpoint Protection Small Business Edition Installation and Administration Guide.
Things to know to ensure a successful upgrade
The following is a list of critical information that you need to know in order for your upgrade from an earlier version Symantec Endpoint Protection to succeed.
Upgrade and Migration paths
Symantec Endpoint Protection 12.1.2 (RU2) can upgrade seamlessly over the following:
Symantec Endpoint Protection 12.1.2 (RU2) can migrate installations of the following legacy Symantec products:
Note: A Small Business Edition product can be upgraded to the enterprise version, but the reverse is considered a downgrade and is not supported.
You may choose to skip importing legacy settings with the Migration Wizard:
When to import legacy settings during migration from Symantec AntiVirus to Symantec Endpoint Protection
Supported platforms for Symantec Endpoint Protection 12.1.2 (RU2) are listed in the following document: System Requirements for Symantec Endpoint Protection, Enterprise and Small Business Editions, and Network Access Control 12.1.2.
Note: To check if the computer in question meets the system requirements for installing Symantec Endpoint Protection 12.1.2 (RU2), download and run a pre-install check with Symantec Help (SymHelp).
Downloading Symantec Endpoint Protection 12.1.2 (RU2)
The installer package to upgrade Symantec Endpoint Protection is available from the Symantec FileConnect site:
For information on how to migrate your Symantec AntiVirus 10.x or Symantec Client Security, please see the following:
Migrating from Symantec AntiVirus or Symantec Client Security to Symantec Endpoint Protection 12.1 or later
The following table gives an overview of the upgrade process for each component of Symantec Endpoint Protection:
|Symantec Endpoint Protection Manager||When you upgrade the management server, the installation automatically detects and configures it appropriately.
You do not need to uninstall management servers before you install the new version. The overinstall process saves your settings, and then upgrades to the latest version.
|Symantec Endpoint Protection
|When you upgrade a client, the overinstall automatically detects the client, and upgrades and installs it appropriately. You do not need to uninstall existing clients before you install the new version.|
Overview of the upgrade process
Upgrading to the current version of Symantec Endpoint Protection includes the following steps in order:
For detailed uprade instructions, please see the chapter "Upgrading Symantec Endpoint Protection" in the Installation and Administration Guide.
Manage product licenses
Symantec Endpoint Protection 12.1 is licensed according to the number of Endpoint Protection clients that are needed to protect the endpoints at your site. Once the Symantec Endpoint Protection Manager is installed, you may immediately deploy clients. New manager installations come with a trial license: you have 60 days to purchase and activate a license that covers all of your deployed clients. When migrating from an older version of Symantec Endpoint Protection (versions 11.x or 12.0), you start with an upgrade license that expires in 90 days. Note: Small Business Edition comes with a 30-day trial license, whether it is an upgrade or new installation.
Upgrade client software
NOTE: Clients that are Group Update Providers (GUPs) should be upgraded before other SEP clients (Group Update Providers are not a feature of Small Business Edition).
Review applicable steps in Steps to prepare computers to install Symantec Endpoint Protection 12.1 client, and choose from available methods to upgrade clients to Endpoint Protection 12.1.2:
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