An Infoblox DHCP appliance is being used to manage the distribution of DHCP addresses to client systems. However, when the Altiris PXE(version 7.1) boot process is introduced to the DHCP environment with options 60,66,67 and 43, the client systems never receive the PXE Boot menu and will fail to complete the PXE boot process. When using Symantec recommended DHCP options (For Infoblox appliances) as mentioned in article TECH40756 and TECH43159.
PXEpreZero: PXEPreXZero error invalid DHCP option format
Created Using InfoBlox Firmware 5.1r5-9-153574
*Note: In at least one case of issues PXE booting with Infoblox DHCP, DHCP Snooping was required to be set to TRUST on the network ports for the PXE Sever. However, this may not be required for all PXE environments using Infoblox DHCP.
Symantec Support would like to thank Tanuja Shah and Giles Haney with Montgomery College in providing the information to make this article possible.