The right-click "Device Management" --> "View Device Information" page does not display properly.
Underlying components in the View Device Information page do not function correctly when "Compatibility View" is enabled.
As a workaround, turn off compatibility view.
In Internet Explorer, go to the "Tools" menu --> "Compatibility View Settings".
Uncheck Compatibility View for Intranet or All sites.
Close and re-open the View Device "Information" page.
This issue is being investigated and will be fixed in a future release.
Symantec Mobile Management 7.2 SP1
Internet Explorer 8, 9, 10
Did this article resolve your issue?
Did this article save you the trouble of contacting technical support?
How can we make this article more helpful?
Email Address (Optional)
Login to Subscribe
Please login to set up your subscription.
Get support for your product, with downloads, knowledge base articles, documentation, and more.
Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.
Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
Create and manage cases, manage licensing and renewals, submit threats, and enroll with Symantec Rewards.
Customer and Technical Support phone numbers and hours of operation.
User-to-user forums, blogs, videos, and other community resources on Symantec Connect.
Set default language
Do you wish to save this as your future site?