When running the management console, you could receive a "SSL/TLS" or a "Requested Service Not Responding" error when trying to log in.
This could be due to one of the following reasons:
End the IIS working process ( aspnet_wp.exe on Windows XP or w3wp.exe on Windows 2003). Assign read–only access permissions to the following Service and Network Service accounts:
Assign full access permissions to the following Service and Network Service accounts
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Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
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