When Symantec Endpoint Protection 12.1.2 (SEP) and M-Files 9 document management software are installed on the same computer, M-Files 9 does not load properly in Windows Explorer. When SEP's AutoProtect feature is disabled, this issue does not occur.
M-Files 9 functioning normally:
M-Files 9 with SEP 12.1.2 installed:
There is a compatibility issue between M-Files 9 and SEP 12.1.2's AutoProtect feature.
This compatibility issue has been resolved by direct interaction between the Symantec and M-Files support teams. Updating to M-Files version 9.0.3372.41 or later resolves the problem. Any M-Files user that is experiencing this issue can get the update from the M-Files website at http://www.m-files.com/download, or it can be obtained by contacting M-Files support directly at email@example.com.
Imported Document Id
This is machine translated content
Login to Subscribe
Please login to set up your
For security reasons, your link to this document has expired. Please click on the attachment link to access this file.
The attachment that you are looking for no longer exists.
There has been an issue retrieving your attachment. Please try again.
Didn't find the article you were looking for? Try these resources.