This document provides answers to common post-installation and configuration questions about Symantec Mail Security 7.0 and 7.5 for Microsoft Exchange (SMSMSE).
Question: Where can I find step-by-step configuration instructions? Answer: The Implementation Guide contains instructions for configuring all of the product features. You can find the Implementation Guide and other documentation in the DOCS folder of your installation media and on the Symantec Web site. References: • Symantec Mail Security for Microsoft Exchange product manuals
Question: Can I import settings from a previous version of SMSMSE? Answer: You cannot import settings from SMSMSE 6.x into SMSMSE 7.x. When you upgrade from SMSMSE 6.x, most settings are preserved in version 7.x.
Question: What exclusions do I need if Symantec Endpoint Protection or Symantec AntiVirus is installed on the same computer? Answer: Symantec Endpoint Protection automatically excludes the needed folders for Exchange. However, two product directories need to be excluded manually:
Question: How do I configure LiveUpdate if Symantec Endpoint Protection or Symantec AntiVirus is installed on the same computer? Answer: Configure Symantec AntiVirus or SEP to perform definition updates. For Exchange Server 2013/2010/2007, you must also configure Mail Security to perform definition updates. You can change LiveUpdate settings on the Admin tab of the Console.
Question: How do I enable Premium AntiSpam? Answer: In the Console, select the server or group whose settings you want to change. Click Policies > Premium AntiSpam Settings, and then check Enable Symantec Premium AntiSpam. Then, click Premium AntiSpam Actions to configure what actions to take when spam is detected. Click Deploy changes when you have the desired configuration. Reference: Overview of Premium AntiSpam in Symantec Mail Security for Microsoft Exchange
Question: Can I add legacy servers to the Console? Answer: Version 7.0 server can only be added in version 7.0 console and version 7.5 server can only be added in version 7.5 console.