For troubleshooting pupose you need to enable extra logs in the data collection job on a Windows operating system agent.
2 registry files are provided to help:
Windows x86 = InitLoggingx86.reg.txt -> Rename file as InitLoggingx86.reg
Windows 64 = InitLoggingx64.reg.txt -> Rename file as InitLoggingx64.reg
Double click on the file to import the reg file in Windows registry (When possible make a backup of the registry before)
The 2 files contains the same entries, except for the location of the key:
"Console Buffer Lines"=dword:00000200
"Max File Length"=dword:00080000
"Section"="0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 "
The log file name and path generated can be changed if required.
To disable logging:
change the following key:
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