This application has been created by support’s EPM SWAT team. The designer’s goal is to bring scripts available in tech articles and other areas into a single summary panel. It is a work in progress. Most of the SQL behind the test can be found from other tech articles in the knowledgebase. The code has been consistently updated as the SWAT team finds bugs and new tests. This is only meant to supplement the current support and diagnostic process.
Please use this at your own discretion.
Important Note: This tool is no longer developed. The information available with the tool is only compatible with ITMS 8.1 or earlier. No new functionality or tests were added for 8.5 or later.
The SMPDiag is designed to save time maintaining, tuning, and diagnosing common concerns with implementing the Symantec Management Platform.
Features
Requirements
Main page detailed
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Play button
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begins the testing process
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Search
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feature allows you to look for text that exists in the (Details, SQL and Test Name)
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Menu bar
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Provides links to Save results, Change settings etc
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Content section
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KB Link
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Takes you to an associated KB with additional information
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Refresh
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refresh's a single test instead of rerunning everything
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Severity icon
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Gives a quick indication of potential impact of the test
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Test description
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Is a clickable link to the details page for each test
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Thumbs
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A quick easy way to provide feedback to Symantec about the usefulness of the test or tool.
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5
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Status Bar
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Additional Data is provided
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Details page
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Details pane
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Gives a more detailed description of the check and results
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Results pane
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Gives more detailed results from the check that was run
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Console Link
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Opens the Notification Server console to a related page
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KB Link
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Clickable link to the KB
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SQL Code
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Copies SQL code if applicable to the clipboard
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Applies To
Compatible with SMP 7.1 - 8.1