Symantec Technical Support has requested Load Point Analysis (LPA) in order to troubleshoot an infection, outbreak or issue.
Threat Analysis Scan replaces Load Point Analysis
In SymHelp version 2.1.22 and later, the default options for the Threat Analysis Scan (TAS) are equivalent to running Load Point Analysis. To learn more about the Threat Analysis Scan see:
TECH215519: 'How to run the Threat Analysis Scan in Symantec Help (SymHelp)'
TECH215550: 'About the Threat Analysis Scan'
Login to Subscribe
Please login to set up your subscription.
Get support for your product, with downloads, knowledge base articles, documentation, and more.
Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.
Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
Create and manage cases, manage licensing and renewals, submit threats, and enroll with Symantec Rewards.
Customer and Technical Support phone numbers and hours of operation.
User-to-user forums, blogs, videos, and other community resources on Symantec Connect.
Set default language
Do you wish to save this as your future site?