What is the default log retention period of PGP Universal Server / Symantec Encryption Management Server?
By design decision, the default log retention period for PGP Universal Server (as well as for many other IT systems) is 30 days. You can manually export the logs regularly or enable external logging to a Syslog server.
Review the internal IT policies for log retention.
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Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
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