When trying to save settings in Settings>User Directories>External ,VRM Console displays a pop up: "Server Error: The connection is already closed".
The VRM Console log file (<VRM Install folder>\VRM Console\logs\vrm.log) contains the following error:
2013-02-19 18:06:20,219 ERROR VRM.Gateway.GatewayMessagingService.Send() - Unable to send message to: VRM.CONSOLE.SYNC.OUT
Apache.NMS.ActiveMQ.ConnectionClosedException: The connection is already closed!
at Apache.NMS.ActiveMQ.Connection.CreateAtiveMQSession(AcknowledgementMode ackMode)
at Apache.NMS.ActiveMQ.Connection.CreateSession(AcknowledgementMode sessionAcknowledgementMode)
at Spring.Messaging.Nms.Connections.CachingConnectionFactory.GetSession(IConnection con, AcknowledgementMode mode)
at Spring.Messaging.Nms.Connections.CloseSupressingConnection.CreateSession(AcknowledgementMode acknowledgementMode)
at Spring.Messaging.Nms.Support.NmsAccessor.CreateSession(IConnection con)
at Spring.Messaging.Nms.Core.NmsTemplate.Execute(ISessionCallback action, Boolean startConnection)
at Spring.Messaging.Nms.Core.NmsTemplate.SendWithDelegate(String destinationName, MessageCreatorDelegate messageCreatorDelegate)
at VRM.Gateway.GatewayMessagingService.Send(GatewayMessage gatewayMessage)
No communication exists between VRM Console and VRM Gateway.
Verify configuration of VRM Gateway properties in activemq.broker.properties
Login to Subscribe
Please login to set up your subscription.
Get support for your product, with downloads, knowledge base articles, documentation, and more.
Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.
Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
Set default language
Do you wish to save this as your future site?