In the System event log, you find a message like this:
"The Symantec pcAnywhere Host service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly."
The Symantec pcAnywhere Host service is marked as an interactive service, which is not supported in Windows 7 or 8.
Change the interact with desktop setting:
Open the Services snap-in by clicking Start > Control Panel > Administrative Tools
Note: For Windows Vista, use the Classic View display option in Control Panel to see the Administration Tools.
In the details pane of the Services snap-in, right-click the pcAnywhere service and select Properties.
Click the Log On tab and clear the Allow service to interact with desktop checkbox.
Windows 7 or 8
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