After email address with invalid format is added to Allowed Senders list, Symantec Mail Security for Microsoft Exchange (SMSMSE) will bypass SPA scanning on every inbound email.
No errors can be found under Windows Application Event log.
However, if debugview log is collected, the following line can be observed from the debugview log:
SMSMSESMTPAgent: Message whitelisted by SMSMSE; bypassing SPA.
Email address with invalid format is added to the Allowed Senders list.
Here are some examples:
User One <email@example.com>
firstname.lastname@example.org <mailto: email@example.com>
Remove the invalid email addresses records from the Allowed Senders list and re-add them back in the correct format.
These are the valid formats:
firstname.lastname@example.org, @domain.com or *@domain.com
SMSMSE 6.x, 7.0.x
Did this article resolve your issue?
Did this article save you the trouble of contacting technical support?
How can we make this article more helpful?
Email Address (Optional)
Login to Subscribe
Please login to set up your subscription.
Create and manage cases, manage licensing and renewals, submit threats, and enroll with Symantec Rewards.
Customer and Technical Support phone numbers and hours of operation.
User-to-user forums, blogs, videos, and other community resources on Symantec Connect.
Set default language
Do you wish to save this as your future site?