On Windows, upgrade of NetBackup master server from 7.1 to 7.5 fails with error status 39 when NBAC is set to automatic mode.
Following error messages are logged in install log.
05-16-2013,19:51:49 : Running command: "C:\Program Files\Veritas\NetBackup\bin\admincmd\bpnbaz.exe" -CheckUpgrade.
05-16-2013,19:51:49 : Waiting for command: bpnbaz.exe
05-16-2013,19:51:51 : Command returned status 39.
05-16-2013,19:51:51 : ERROR in running NBAC Command : "C:\Program Files\Veritas\NetBackup\bin\admincmd\bpnbaz.exe" -CheckUpgrade Returned error code: 39
05-16-2013,19:51:52 : Action ended 19:51:52: InstallFinalize. Return value 3.
05-16-2013,19:51:52 : Action 19:51:52: Rollback. Rolling back action:
Upgrade in NBAC prohibited mode and reconfiguration of NBAC after upgrade resolved this issue.
A. Steps to disable NBAC.
B. Upgrade to NetBackup 7.5.
C. Run ‘bpnbaz –SetupMaster’ command to reconfigure NBAC.
D. Restart NetBackup server.
NetBackup 7.1 with NBAC in AUTOMATIC or REQUIRED mode.
Hostname in upper case.
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