During the boot sequence for Symantec Web Gateway (SWG) appliance, you observe a Mysql error after upgrade to SWG5.2.0. Also, the Irkutsk time zone may not appear or be selectable on the drop down menu on Administration> Configuration> Time.
The boot sequence following the upgrade will show an error similar to the following:
PHP Notice: /usr/local/bin/schemaUpgrade.php:925: MySQL error 1062: Duplicate entry '76' for key 'PRIMARY' on query INSERT INTO timezone (`timezoneid`, `timedifference`, `timezonetextinfo`) VALUES ('76', '+09:00','Irkutsk'). in /var/www/html/spywall/includes/dbutils.php on line 165.
Do one of the following:
If the Irkutsk time zone is desired, select Nuku'alofa.
Restore to default after upgrade to 5.2.0.
The software upgrade history of the SWG appliance being upgraded includes any software version prior to 5.0.2.
The software upgrade history does not include a restore to default on software version 5.0.2 or later.
The software upgrade history does not include a reinstall from osrestore disk version 5.0.2 or later.
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