This document describes how to upgrade or migrate to the following:
This section gives the information that you need to know in order to plan for migration. This information includes supported migration paths and factors that can affect the success of the migration.
Note: This document is meant for upgrades or migrations in which a previous version of Symantec Endpoint Protection (11.x or 12.x), Symantec AntiVirus (10.x), or Symantec Client Security (3.x) exists on the network or on individual computers. If no previous versions of Symantec Endpoint Protection products are already installed, please read the installation and administration guides: Symantec Endpoint Protection and Symantec Network Access Control 12.1.2 Installation and Administration Guide or Symantec Endpoint Protection Small Business Edition 12.1.2 Installation and Administration Guide.
The following is a list of critical information that you need to know in order for your upgrade from an earlier version Symantec Endpoint Protection to succeed.
Symantec Endpoint Protection 12.1.4100.4126 (RU4 MP1), 12.1.4104.4130 (RU4 MP1a), and 12.1.4112.4156 (RU4 MP1b) can upgrade seamlessly over the following:
Note: A Small Business Edition product can be upgraded to the enterprise version, but the reverse is considered a downgrade and is not supported.
You may choose to skip importing legacy settings with the Migration Wizard: When to import legacy settings during migration from Symantec AntiVirus to Symantec Endpoint Protection
Supported platforms for Symantec Endpoint Protection 18.104.22.168x are listed in the following document: System Requirements for Symantec Endpoint Protection, Enterprise and Small Business Editions, and Network Access Control 22.214.171.124.
The installer package to upgrade Symantec Endpoint Protection is available from the Symantec FileConnect site:
See Related Articles for more information.
For information on how to migrate your Symantec AntiVirus 10.x or Symantec Client Security 3.x, please see the following:
Migrating from Symantec AntiVirus or Symantec Client Security to Symantec Endpoint Protection 12.1 or later
The following table gives an overview of the upgrade process for each component of Symantec Endpoint Protection:
|Symantec Endpoint Protection Manager||When you upgrade the management server, the installation automatically detects and configures it appropriately.
You do not need to uninstall management servers before you install the new version. The overinstall process saves your settings, and then upgrades to the latest version.
|Symantec Endpoint Protection
|When you upgrade a client, the overinstall automatically detects the client, and upgrades and installs it appropriately. You do not need to uninstall existing clients before you install the new version.|
Upgrading to the current version of Symantec Endpoint Protection includes the following steps in order:
For detailed upgrade instructions, please see the chapter "Upgrading Symantec Endpoint Protection" in the Installation and Administration Guide.
Symantec Endpoint Protection 12.1 is licensed according to the number of Endpoint Protection clients that are needed to protect the endpoints at your site. Once the Symantec Endpoint Protection Manager is installed, you may immediately deploy clients. New manager installations come with a trial license: you have 60 days to purchase and activate a license that covers all of your deployed clients. When migrating from an older version of Symantec Endpoint Protection (versions 11.x or 12.0), you start with an upgrade license that expires in 90 days. Note: Small Business Edition comes with a 30-day trial license, whether it is an upgrade or new installation.
To add the new install packages to your existing SEPM:
1. Go to Admin/Install Packages.
2. Choose Add a Client Install Package.
3. Browse to the location of the MP1B patch. Choose one package at a time:
Choose SAV32.INFO for 32 bit install package.
Choose SAV64.INFO for 64 bit install package.
Choose SEP_MAC.INFO for Macintosh install package.
4. Click Select to choose the install package. You will probably go through these steps for each install package.
5. Name the install package as you require.
6. When the install package has been added it will appear in the install package list.
NOTE: Clients that are Group Update Providers (GUPs) should be upgraded before other Symantec Endpoint Protection clients (Group Update Providers are not a feature of Small Business Edition).
Review applicable steps in Steps to prepare computers to install Symantec Endpoint Protection 12.1 client, and choose from available methods to upgrade clients to Endpoint Protection 12.1.4:
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