When configureing a host with AD users and the 'domain users' group is selected remotes will not be able to authenticate even though the user is a member of the domain users group.
Failure to authenticate, no error.
The cause is still under investication.
Workaround: All of the domain users can be used but the user group domain users will not work. By adding the needed users to a new or different user group and then selecting this for use with pcAnywhere.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec is committed to product quality and satisfied customers.
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
pcAnywhere solution or box product configured to use AD authentication and the 'domian user' group.