One or more Symantec Endpoint Protection Small Business Edition (SEP SBE) clients display the message, "Pending License Activation". All protection settings are disabled.
The client may also display the message, "Service Expired". All protection settings displaying a red X, except for Safe Surfing or SONAR.
The Symantec Endpoint Protection Small Business Edition client may ask the user to enter a 13-digit PIN code.
The activation process can take several hours to complete.
If activation has not occurred within four hours, follow these steps:
Did this article resolve your issue?
Did this article save you the trouble of contacting technical support?
How can we make this article more helpful?
Email Address (Optional)
Login to Subscribe
Please login to set up your subscription.
Create and manage cases, manage licensing and renewals, submit threats, and enroll with Symantec Rewards.
Customer and Technical Support phone numbers and hours of operation.
User-to-user forums, blogs, videos, and other community resources on Symantec Connect.
Set default language
Do you wish to save this as your future site?