VIP Enterprise Gateway error 18530
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VIP Enterprise Gateway error 18530

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Article ID: 164197

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Updated On:

Products

VIP Service

Issue/Introduction

Validation server logs indicate an error 18530 occured at VSValidationserver.

ERROR "2020-20-20 00:00:00.000 GMT0000" 10.10.10.1 Citrix_RADIUS:1812 0 0 "text=VSValidationEngineProcessRequest() -- Authentication Failed for user [<User-Name>]. 

Environment

VIP Enterprise Gateway

Cause

The NAS or Load balancer is pinging the validation server with an invalid or malformed RADIUS request.

Resolution

The health check or heartbeat from the source must be formatted as a valid RADIUS request. If valid, the VIP Enterprise Gateway can be configured to accept Load Balancer checks. Refer to VIP Enterprise Gateway Load Balancer health check configuration for more detailed explanation about this issue and resolution.