How to on Enabling or Disabling a User.

The following steps are used for Enabling or Disabling a User.

1. Search for a user as described in VIP Manager --> Help --> “Finding a VIP End User and Associated Account Information”
2. Select Edit Details under the user information.
3. Select Edit under the first section that shows the State.
4. Change the user state. 
5. Save the changes. 

See also: VIP Manager --> Help -->“Editing a User's Credential Information”

Note: If a user state is set to LOCKED, it indicates failed attempts exceeded the set threshold in your policy settings. Clicking on the POLICIES tab in VIP Manager will show if the user lockout threshold has been set and could indicate why the user is disabled. The user can also be disabled if their credential is tied to another account that does not allow that credential to be used with other resources.