After updating the ATP or SEDR Appliance, the web interface does not load any interface elements or loads the old product name
Article ID: 170433
Updated On:
Products
Endpoint Detection and Response
Advanced Threat Protection Platform
Issue/Introduction
Upon upgrading SEDR 4.x, the web interface does not appear correctly after the first login. The Incidents page and many other may be blank.
Cause
There maybe be cached data that the web browser is trying to load.
Resolution
Fully clear the cache in your web browser for the ATP/SEDR web page. This is can be done by holding down the Shift key while clicking the Refresh button in most web browsers.
Feedback
Yes
No
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