Browser and Website Issues 101 for Edge SWG(formerly ProxySG)
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Browser and Website Issues 101 for Edge SWG(formerly ProxySG)

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Article ID: 173237

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Updated On:

Products

ProxySG Software - SGOS ISG Proxy Advanced Secure Gateway Software - ASG

Issue/Introduction

Learn how to troubleshoot and fix the most common browser and website issues in a Symantec ProxySG environment, including:

  • Accessibility or loading issues with websites and services.
  • Website categorization issues.
  • Issues accessing the Edge SWG Management Console.
  • Unable to connect to the internal server
  • Error 403 access denied
  • Website blocked or inaccessible
  • Website is slow

Resolution

Slow or inaccessible websites

SSL and certificate errors

Web filtering