The service does not start automatically and when manually started, it gives the error, "The class is configured to run as a security ID different from the caller."
This is the error message that appears in the Event Logs under System:
Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7023 Date: 11/12/2008 Time: 9:30:23 AM User: N/A Computer: Comp01A Description: The Altiris Agent service terminated with the following error: Error 0x80004015. The class is configured to run as a security id different from the caller
This issue was related to the Active Directory change the customer has made to restrict who can start this service.
To resolve this issue, make sure that SYSTEM has permissions to start and stop this service.
Note: Denying access to SYSTEM with a Group Policy and then setting it to Not Configured will not revert this setting back to how it was originally. You must specifically add SYSTEM with start and stop service to resolve this issue.
Applies To Notification Server 6.0 SP3
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