When end users log onto their computers, there is an error message stating that HPAsset.exe has crashed
Altiris_HPCM _6_2_KB35224.zip (2.81 MB) resolves this issue. Follow the instructions below to download and install the hotfix.
Download the hotfix from ftp://ftp2.altiris.com/download/KB35224 to the Notification Server with HP Client Manager 6.2 Solution installed.
Extract the hotfix from the compressed file.
Double-click Altiris_HPClientManager _6_2_KB35224.exe to install the hotfix for HP Client Manager Solution.
Browse to Configuration > Solution Settings > Platform Administration > HP Client Manager > Client Agent Rollout .
Enable the HP Client Manager Agent Upgrade task.
NOTE: This hot fix for the HP Client Manager Agent will resolve KB 35224KNOWN ISSUE: Visual C++ Assertion error on clients and contains the previous hot fix, Altiris__HPClientManager _6_2_KB33454, documented in KB 33454
HP Client Manager Agent 6.2.x
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