Unable to install Helpdesk, error "Failed to get the list of available databases, check your database credentials" occurs during installation

Unable to install Helpdesk, error "Failed to get the list of available databases, check your database credentials" occurs during installation

Did this article resolve your issue?

Thank you for your feedback!

Provide feedback on this article

Print Article
Subscribe to this Article
Manage your Subscriptions
Search Again

Situation

Cause

Solution

Legacy ID