Storage Exec versions to which this hotfix can be applied: This hotfix can only be applied to the following versions of Storage Exec:
VERITAS Storage Exec 5.3 Build 2190 (English editions and Japanese editions)
The following issues are resolved with this hotfix:
Windows 2003 R2: Unable to launch the policy creation wizard from the Information Desk
Windows 2003 R2: An error message appears if a Preferred Group is deleted
Windows 2003 R2: An error message appears when Information Desk is displayed for the first time
Files updated by this hotfix: After installing the hotfix, the attributes of the installed files will change as indicated in the table below. Note that the date and time are stored in universal time. When looking at the date and time of the files on the server where the hotfix was installed, they will be converted to local time. Use the Date and Time tool provided by Windows to determine the difference between universal time and local time
Hotfix 18 updates the following files in addition to those files updated by Hotfix 1 through 17, thus making Hotfix 18 cumulative of all hotfixes through this release.
See the Related Documents section below for details on Hotfix 17
Note: Storage Exec Hotfix 14 changed Storage Exec functionality to address a volume by its GUID rather than its drive letter. This was done so that Storage Exec could manage a volume mounted to a folder rather than a drive letter. Since all Storage Exec hotfixes are cumulative, after installing any hotfix subsequent to Hotfix 14, Storage Exec will not function correctly if the updated files are manually replaced by the previous version, a practice typically referred to as "back rev'ing". Therefore, after installing this hotfix, do not attempt to "back rev" the individual files in an attempt to accomplish a manual uninstallation.
Be certain to back up the Storage Exec registry:
If the Storage Exec servers are Microsoft cluster servers
, follow the steps in TechNote 279695: How to install Storage Exec 5.3 hotfix 14 on a Microsoft Cluster Server
For all other Storage Exec servers follow these steps:
1. Close Storage Exec if open
SE2190RHF18_282021.exe (this is the default name of Hotfix 18 when it is downloaded from the "Download Now" link)
3. Follow the instructions in the installation wizard
4. A reboot of the system is required after installing this hotfix
Note: A prompt requesting a reboot may not be displayed, but a reboot is required.
To install this hotfix on a server which has the Storage Exec 5.3 Remote Administration Console, Remote Server Agent, or Remote Workstation agent, follow the steps as outlined in TechNote 278677