How to generate a VxGather with VERITAS Replication Exec (VRE).
used to provide Symantec Technical Support with important troubleshooting
the technical problem NOT involve a particular VRE job, proceed
directly to the "Running VxGather" section below.
procedure creates the VRE job's Pair Log which will then be included in the
In the VRE
Admin Console's "Jobs" tab, double-click the errant job name and select the
"Report Names of Files Synchronized by Pairs of this Job" option. Click "OK",
then restart the job until the error/failure recurs. Right-click the job name
and choose "Monitor Job" --> "View Pair Log" --> "Show all log entries"
--> "OK" (Figure 1).
"VRE_RepPairLog.txt" opens in Notepad and is automatically saved
C:\Program Files\VERITAS\Replication Exec\Logs. Close
"Download Now" link at the bottom of this page and save the file to a
Temp folder on each of the VRE Source and Target Servers:
1) Change the
downloaded filename to "Vxgather_297143.zip"
2) Extract the
file's contents and rename "Vxgather.tmp" to "Vxgather.exe"
4) In the top
right-hand corner of the resultant screen, click "Browse"
Desktop or a Temp folder as the "Output root directory" path
6) Enter the
Symantec Technical Support Case ID number in the "Case number" field
7) Click the
"Gather" button (Figure 2)
8) Click "Yes"
to run multiple executables
completion, click "Send Results via FTP" (Figure 3)
"Running VxGather" procedure on each relevant VRE Server and notify Symantec
Technical Support when complete.