Prompt for Windows Installation Software "File needed for Restore Anyware" occurs during Restore Anyware Process.
This prompt may occur when the
Windows Service Pack folder has been removed from the file system before the
image of the source machine is taken. If this is the case, Backup Exec
System Recovery (BESR) will prompt for these files for the Restore Anyware
process to be completed. A valid path for the service pack files must exist or
the restore will fail. Removing the service pack files is done in some cases to
free up disk space. However, the files may be needed during the retargeting
phase of the restore.
1. Download and extract to an alternate location the corresponding
files for the support pack that was on the source machine at the time the
recovery point was taken. When prompted by BESR for the files from the
service pack, point to the extracted folder.
2. Download and
install the support pack on the source machine again, making sure that the
corresponding files for that support pack are kept on the source
machine. Create a new recovery point and use that recovery point to
recover your machine.
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