Start the Symantec Mail Security for Microsoft Exchange service.
Start the Symantec Mail Security Utility Service.
For rules update and missed Spam issues
Note: When set to log level 7, both the bmserver.log and conduit.log will take a significant amount of disk space. Revert these values to defaults as soon as possible after trapping the problem you are troubleshooting.
NOTE: Replace <version> with the version of SMSMSE installed.
Log Level Information
Logging Level Name
CAUTION: Make sure to turn the debugging off as these logs can take up a very large amount of space if left running. After submitting the requested logs to support, you can remove the log file to free up disk space.
Imported Document Id
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