This article describes best practices for configuring Symantec Endpoint Protection (SEP) with Terminal Server and Citrix solutions.
The attached white paper SEP_Citrix-Terminal_Servers.pdf provides information on the best configuration of Symantec Endpoint Protection in Terminal Server and Citrix environments.
These recommendations apply to Symantec Endpoint Protection 11 and with minor differences also to Symantec Endpoint Protection 12.1.
In Symantec Endpoint Protection 12.1 some processes have changed on the client:
The start of these multiple instances can be prevented by modifying the registry value for LaunchSmcGui as described in the document.
Prevent the process from starting by changing the registry value:
If you are unable to modify the listed registry keys, you can temporarily disable Tamper Protection.
Did this article resolve your issue?
Did this article save you the trouble of contacting technical support?
How can we make this article more helpful?
Email Address (Optional)
Login to Subscribe
Please login to set up your subscription.
Get support for your product, with downloads, knowledge base articles, documentation, and more.
Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.
Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
Create and manage cases, manage licensing and renewals, submit threats, and enroll with Symantec Rewards.
Customer and Technical Support phone numbers and hours of operation.
User-to-user forums, blogs, videos, and other community resources on Symantec Connect.
Set default language
Do you wish to save this as your future site?