Information is needed on how to install or renew the Symantec Protection Engine license (.slf) file.
32 bit:Delete all files in C:\Program Files\Common Files\Symantec Shared\Licenses except "SSE-CSAPI-License.slf" 64 bit: Delete all files in C:\Program Files (x86)\Common Files\Symantec Shared\Licenses except "SSE-CSAPI-License.slf" Note: The file of "SSE-CSAPI-License.slf" should NOT be removed.
Install license 1. Click System->License->Install License; 2. In the prompted window of “Install License”, click Browser to select the correct license; 3. Click button of ‘Install’ to install the license.
After installing license, Symantec Protection Engine will show the correct information of 'Expiration' and 'Fulfillment ID'
Technical Information If needed, you can delete the current Symantec Protection Engine license files by using the following steps:
Deleting all of the license files in C:\Program Files\Common Files\Symantec Shared\Licenses or C:\ProgramData\Symantec Shared\Licenses that pertain to Symantec Protection Engine except "SSE-CSAPI-License.slf". Please keep in mind if you have other Symantec products installed, so do not assume that all present licenses are Symantec Protection Engine License files. You will have to manually open each License file and check to confirm.
Note: The file of "SSE-CSAPI-License.slf" should NOT be removed.
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