If the cause is not known, clearing the definitions can be a useful troubleshooting step even if it does not lead to a root cause.
If the problem is a recurring issue on one or more computers, then identifying root cause becomes more important, especially if it proves necessary to repeat the procedure for clearing corrupted definitions.
Consider the following when attempting to identify the cause for recurring definition corruption:
Hard drive space on the affected computer is less than 900 MB.
If a cause cannot be found or addressed and the issue repeats itself, contact Technical Support.
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