In Help > Troubleshooting > Connection Status, you see the error "Unable to create request for server (error code [code])," where [code] is a number.
This is a general error message indicating that the connection with the server failed. Run the Symantec Endpoint Protection Support Tool to diagnose the problem.
Login to Subscribe
Please login to set up your subscription.
Get support for your product, with downloads, knowledge base articles, documentation, and more.
Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.
Submit a suspected infected file to Symantec.
Report a suspected erroneous detection (false positive).
Set default language
Do you wish to save this as your future site?