XP: C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\CurrentVersion\Data\Config
Server 2008 R2: C:\Users\All Users\Symantec\Symantec Endpoint Protection\<CurrentVersion>\Data\Config
Import the sylink.xml using SylinkDrop.exe. This tool is located in the installation folder. By default: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\<current_install_build_number>\Bin\SylinkDrop.exe.
Import the sylink.xml within the client by going to Help > Troubleshooting > Click on Import... under Communication Settings.
If you would still like to manually replace the sylink.xml, you will need to disable Tamper Protection.
You can do this on the client by going to:
Change Settings >
Click Configure Settings under Client Management >
Tamper Protection (Tab) >
Then uncheck the box that says Protect Symantec security software from being tampered with or shut down.
Once Tamper Protection is disabled:
1. Stop the SMC service by going to Start > Run > type in > smc -stop.
2. Once the service is stopped copy the sylink.xml file from the new SEPM and on
the client side put that sylink.xml file under:
"\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\<current_install_build_number>\Data\Config"
3. Replace the existing file and restart the SMC service with Start > Run > smc -start
Steps to edit the SYSTEM account proxy settings through using a Scheduled Task:
Click Start > Run
Type cmd and click OK
Type in this the following command and press Enter:
at 12:00 /INTERACTIVE "C:\Program Files\Internet Explorer\iexplore.exe"
You should receive a confirmation stating "added a new job..."
Navigate to the Control Panel and open Scheduled Tasks
Right-click the new task just created in the previous step (probably named "At1") and click Run.
This will open an Internet Explorer window that will now be running under the SYSTEM account. Go to the Tools menu and select Internet Options
Select the Connections tab and click the LAN Settings button.
Uncheck Use a proxy server for your LAN
Click OK twice
Click Start > Run
Type SMC -stop and click OK.
The Symantec Endpoint Protection icon should disappear from the system tray. Click Start > Run
Type in SMC -start and click OK.
Imported Document Id
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