Auto-Protect does not load when OS X 10.6 (Snow Leopard) is booted into 64-bit kernel mode.
"Symantec AntiVirus could not load the scan engine. Please run LiveUpdate to get the latest version (Code 6)" (or Code 10)
Symantec Antivirus for Mac 10.2.3 does not support 64-bit kernel mode.
This is expected behavior.
Newer models of Macintosh computers are shipping in 64-bit kernel mode. To verify into which kernel mode your machine is booted, open System Profiler and click on Software in the left pane. You will then see System Software Overview in the right pane. If the system is running in 64-bit mode, "64-bit Kernel and Extensions" will say "Yes".
Workaround Boot into 32-bit kernel mode by depressing 3 and 2 during startup; for a permanent configuration change, consult Apple Support. Alternately, Symantec Endpoint Protection for Macintosh supports 64-bit kernel mode.
References Symantec Antivirus Read Me.rtf file, located on the SAV for Mac 10.2.3 installation disk image.
Imported Document Id
This is machine translated content
Login to Subscribe
Please login to set up your
For security reasons, your link to this document has expired. Please click on the attachment link to access this file.
The attachment that you are looking for no longer exists.
There has been an issue retrieving your attachment. Please try again.
Currently server is down.
Didn't find the article you were looking for? Try these resources.