The easiest and preferred method for removing the NAVCE client is to use Add/Remove Programs in the Windows Control Panel.
This document is for those occasions when, due to an error or some other reason, you must uninstall NAVCE manually, rather than use Add/Remove Programs.
This document describes how to manually remove NAVCE from the following three places:
The Start menu
The hard drive
Remove NAVCE from the registry
: We strongly recommend that you back up the system registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Please make sure that you modify only the keys specified. See the document
Backing up the Windows registry before proceeding.
With the registry backed up, you are now ready to edit the registry. You can navigate through the registry either with the mouse (by clicking the plus and minus signs), or with the arrow keys (up/down to move up and down, left/right to collapse/expand a branch).
To remove NAVCE from the registry: Open the Registry Editor, and then navigate to the following registry keys:
HKEY_CLASSES_ROOT\*\Shellex\ContextMenuHandlers\LDVPMenu Right-click LDVPMenu, and then click Delete.
HKEY_LOCAL_MACHINE\SOFTWARE\Intel\DLLUsage\VP6 Right-click VP6, and then click Delete.
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run Right-click vptray in the right side, and then click Delete.
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices Right-click Defwatch, and then click Delete. Right-click Rtvscan, and then click Delete.
Note: The removal of the following subkey only applies to NAVCE 7.0x.
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\Norton AntiVirus Corporate Edition Right-click Norton AntiVirus Corporate Edition, and then click Delete.
Note: This registry key should be removed for all versions of NAVCE when Add/Remove programs does not uninstall NAVCE correctly.
Highlight "My Computer" in the left pane, click Edit in the menu bar, click Find, and then do a search for each of the following two keys: 74BE21DBFDBD3D11EBAE000ACC725290 VirusProtect6