You start to install Symantec AntiVirus Corporate Edition or Norton AntiVirus Corporate Edition. The installation fails, and you see one of the following error messages:
- Error 1631: The Windows Installer service failed to start. Contact your support personnel.
- Internal Error 2755: Please contact product support for assistance.
- Internal Error 2755, 1631: Please contact product support for assistance.
- failed to connect to server 0x0080005 null null null null
The installation stops when you see the error message.