This document describes what the icons that are found on some computers in Symantec System Center represent.
Since an icon may have more than one meaning, it is recommended that you also check the Status column in Symantec System Center. Note that you will only see the content in the Status column if you click the View menu, and then click Console Default View.
Primary Server Each server group must have exactly one Primary server. However, the Primary server icon may be obscured by any of the other icons, as defined below.
Virus Found, Licensing Problem, or general warning The red circle with the white X usually indicates that a virus has been found on one of the servers or clients in the group. The following methods will help you identify the affected computer:
Check the Virus History To check Virus History
Highlight the infected server group.
Click the Tools menu, point to Logs, and then click Virus History.
Check the AMS log Right-click the infected server group, point to All Tasks, and then click View AMS Log.
Expand the server group To expand the server group
Click the [+] object next to your server group to display a list of servers.
Click each server to see a list of clients in the right pane.
Check the Status column. (Note that you may have to be in the Console Default View to view the Status.)
To remove the Virus Found icon, right-click the infected computer, point to All Tasks, point to Norton AntiVirus or Symantec AntiVirus, and then click Clear Virus Status.
Expanding the server group is useful in cases where the red circle/white X icon does not indicate that a virus has been found. Check the Status column for details; you could have a primary server conflict, a disabled primary server, or other errors.
Expanded Threat Found In Symantec AntiVirus Corporate Edition 9.x and Symantec Client Security 2.x, the red circle with the white exclamation point indicates that a non-virus threat has been found. These threats include adware, spyware, dialers, and joke programs. These detections can be isolated in the same way as Virus Found detections.
Server Disabled This icon appears when a server is in the SSC cache, but did not respond during the last discovery. Usually this indicates that the antivirus Server service is stopped and needs to be restarted.
Old Definitions Click the View menu, and then click NAV Corporate Edition or Symantec AntiVirus. You will see a Definitions column in the right window. The definition naming convention is as follows:
Y = the number of years since 1998 (when this convention was established)
M = Month
D = Day
R = Revision (a sequential alpha value)
For example, 20419b means 04/19/2000 Revision 2.
Imported Document Id
This is machine translated content
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