.cloud Technical and Language Support

Symantec.cloud Technical Support Contact Options

The Symantec.cloud Global Client Support Center operates 24 hours a day, 7 days a week for clients that subscribe to our various security services.

English is the primary language offered on a 24 hours basis. We make reasonable efforts to accommodate local language requirements when possible during the normal business hours of our regional support centres; however some products may only be supported in English.

Urgent Issues
Standard Issues

Use ClientNet to:

  • Open, update, and close cases.
  • Confirm that cases have been resolved to your satisfaction.
  • Attach documents to cases.
  • Review case notes.