You may want to manually shut down an appliance to re-image it, physically move it, or delete the appliance from ATP Manager. When you manually shut down an appliance, the appliance turns off. Scanning stops, and Symantec Advanced Threat Protection (ATP) is no longer able to detect potential threats.
To restart the appliance, see either of the following topics:
When you manually reboot or restart the appliance, the appliance turns off and then restarts itself. As the appliance is turning off and restarting, no scanning occurs and ATP cannot detect potential threats. After the appliance has restarted, all of the configurations that existed before the reboot are retained. Scanning recommences if a scanner was configured and enabled before the reboot.
Software updates require ATP to be taken offline. Never reboot or shutdown the appliance during an update. The appliance reboots itself after the update.
To reboot or shut down an appliance from the Default Appliance page
In ATP Manager, click Settings > Appliances.
In the Appliances list for the appliance you want to reboot or restart, select the appropriate option in the far right column.
To reboot or shut down an appliance from the Appliance page
In ATP Manager, click Settings > Appliances, and then click on the appliance in the Appliances list.
Tip: Hover over the appliance and click when the mouse pointer changes to a finger icon.
In the Action bar, select the option to either reboot the appliance or restart it.