Monitoring user browse time
Symantec Web Gateway can record the approximate amount of time that each computer or user spends in the Web browser. You must configure Active Directory integration to display the browse time by user. Otherwise, Symantec Web Gateway displays the browse time by computer.
See About Active Directory integration.
To ensure that your browse time report truly reflects meaningful user browse times, you can specify a minimum threshold and inactivity threshold. For example, you can set a threshold to omit from the report instances in which a user browses the Web less than 5 minutes. You can also omit from the report instances in which a user is inactive in the Web browser more than 3 minutes.
Table: Browse time threshold and sensitivity describes how you can configure the threshold and sensitivity to determine how Symantec Web Gateway records browse time.
Table: Browse time threshold and sensitivity
Example |
Browsing behavior |
Result |
Example 1 with threshold at 5 minutes and sensitivity at 3 minutes |
At 9:00 A.M., the user accesses www.symantec.com. At 9:07 A.M., the user clicks a link in www.symantec.com. The user does not use the Web browser for 30 minutes.
|
The total browse time that is recorded is 0 minutes. The 3-minute sensitivity that is applied starting at 9:00 and 9:07 is still less than the 5-minute threshold . Since those browse times are not continuous, 0 minutes is recorded. |
Example 2 with threshold at 5 minutes and sensitivity at 3 minutes |
At 9:00 A.M., the user accesses www.symantec.com. At 9:02 A.M., the user clicks a link in www.symantec.com. At 9:04 A.M., the user clicks a link in www.symantec.com. At 9:06 A.M., the user clicks a link in www.symantec.com. The user does not use the Web browser for 30 minutes.
|
The total browse time that is recorded is 6 minutes. Between 9:00 and 9:06 is counted as 6 minutes. |
You can review user browse time reports on the page.
See Exporting a report to a .csv file.
To monitor user browse time
In the Web GUI, click .
Under Browse Time Report Configuration, check .
In the Threshold field, type the threshold.
User browse times that are less than the threshold do not appear in the browse time report.
The default value is 5 minutes
In the Sensitivity field, specify the sensitivity.
When a user is inactive more than the minutes that you specify, Symantec Web Gateway omits this time from the browse time report.
The default value is 3 minutes.
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