Synchronizing all Active Directory sync profiles manually

In ServiceDesk, you can manually synchronize all your Active Directory sync profiles with all Active Directory servers to which ServiceDesk is connected. For example, you might need to recover after a power loss. This synchronization method includes the synchronization of all the Active Directory sync profiles for each Active Directory server connection.

See About Active Directory synchronization

See Configuring Active Directory sync profiles

See Managing Active Directory sync profiles

See Methods for synchronizing Active Directory sync profiles

To synchronize all Active Directory sync profiles

  1. In the ServiceDesk portal, click Admin > Active Directory > Sync Profiles.

  2. On the Active Directory Sync Profiles page, at the far right of the Active Directory Sync Profiles title bar, click the Actions symbol (orange lightning), and then click Run AD Sync Profile.

  3. When the dialog box that announces the start of the synchronization appears, you can close it.

Imported Document ID: HOWTO61564
Legacy ID: v31804305_v66717967

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