Question How do I set the debug_level on a UNIX, Linux or Mac client?
Answer On occasion, it is important to get detailed agent logging on a UNIX or Linux client for Altiris Support Services. This setting can be configured as follows. Note: These commands require root or sudo privileges.
2. Run the requested process as directed by Symantec Technical Support.
3. Gather all requested files immediately after the task finishes:
Gather all *log* files from /opt/altiris/notification/nsagent/var/ (default location. If configured different by customer, get them from custom location.) Gather all files in the /tmp/nse directory, if directed to do so.
A 'debug_file_size=0' is unlimited, so you will either want to monitor disk space usage of these log files or set it to something more manageable, such as 10-15MB or whatever is required to gather pertinent debug data and is appropriate for the system in question.
The file size other than 0 is the total file size of all log files combined, not of each individual log file. There is a current log and up to five backup log files.
The number of backup log files is also configurable in the client.conf file.
Imported Document ID: HOWTO7073
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