About backing up the directory instance on the CCS Application Server
The Directory Services stores configuration data on the CCS Application Server. You must back up the directory instance to ensure that the configuration data is safe. You can use any backup tool you choose, including the Microsoft Backup utility that is included with Windows. When you back up the directory service data, you must also back up CCS databases. The database backup and the directory service backup must be synchronized.
If the directory is on Windows Server 2003 or 2008, the default directory to back up is, %programfiles%\Microsoft ADAM\SymantecCCS\.
Refer to the Microsoft documentation to back up the directory service for the following configuration: