How to validate SMP Agent for Unix, Linux and Mac installation and communication
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How to validate SMP Agent for Unix, Linux and Mac installation and communication

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Article ID: 181168

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Updated On:

Products

Notification Server Agent for Macintosh (Altiris) Notification Server Agent for Unix/Linux (Altiris)

Issue/Introduction

 What are the steps to validate SMP Agent for Unix, Linux and Mac installation and communication

Environment

ITMS 8.x

Resolution

 The following commands will provide status of the installation of the SMP agent for Unix, Linux and Mac (ULM).

Note: Some commands may require use of 'sudo', especially on a mac. 

aex-helper list - displays the installed components and solutions. 
aex-helper check - validate that the agent process is running.
aex-helper query ns - returns the name of the NS server the client is configured to communicate with. 
aex-helper info resource - returns the resource guid, resource type description and guid, resource keys and resource key values. 
aex-sendbasicinv - sends basic inventory to the configured NS server and ensures communication to/from the NS server.
aex-refreshpolicies - refreshes policies (updates configuration) and ensures communication to/from the NS server. 
aex-cta ts - returns the name and registration info of the task server the client is registered with. 
aex-cta register - forces the client to register to the assigned task server. aex-cta list - lists "tasks" that have ran on the client and whether they succeeded or failed.  

Typical output of 'aex-helper list' for a Mac (agent only - no solutions): 

$ aex-helper list 

Solutions:

CTAGENT
CTBASEHANDLERS
AltirisInventoryRuleAgent
AltirisSoftwareManagementFramework

Subagents: 

Altiris Client Task Agent
Altiris Client Task Scheduling Agent
Altiris Base Task Handlers
Altiris Inventory Rule Agent
Altiris Software Management Framework Agent
...

Typical output of 'aex-helper list' for a Unix or Linux machine (agent only - no solutions): 

 # aex-helper list 

Solutions:
 
CTAGENT
CTBASEHANDLERS
aex-iragent
aex-smfagent
 
Subagents:
 
Altiris Client Task Agent
Altiris Client Task Scheduling Agent
Altiris Base Task Handlers
Altiris Inventory Rule Agent
Altiris Software Management Framework Agent

 ...