To help protect Symantec Endpoint Protection Manager, the console requires you to enter your user name and password again after one hour. To increase security, you can decrease the timeout period before you must log on to the management console again.
In version 12.1.4 and earlier, you can set the time period to Never.
This logon timeout period applies to when you log on to the management console locally or through the remote Java console. The logon timeout period for the remote web console is based on the shortest timeout value that you define. For example, you set the Site Properties settings to 60 minutes, the Apache settings to 30 minutes, and the browser settings to 10 minutes. The console then times out after 10 minutes.
To change the timeout period for staying logged on to the Symantec Endpoint Protection Manager local or remote Java console
In the console, click Admin, and then click Servers.
Click Local Site or a remote site and click Edit Site Properties.
On the General tab, click the Console Timeout drop-down list and select one of the available options for length of time.
To change the timeout period in Apache Tomcat for staying logged on to the Symantec Endpoint Protection Manager remote web console
On the server that runs Symantec Endpoint Protection Manager, open the following file in a text editor:
Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\etc\conf.properties
Add the following line, if it is not present:
The value timeout_value is the number of minutes of inactivity after which the console logs out. The maximum value is 60. A value of 0 has the same effect as not adding the line at all.
If this line is present, you can change the timeout value.
Save and close the file.
For your changes to take effect, open the Windows Services (services.msc) and restart the Symantec Endpoint Protection Manager service.
To change the timeout period in Internet Explorer for staying logged on to the Symantec Endpoint Protection Manager remote web console