You can create and configure a report from the available report types. Then you can customize the report configuration to filter the data to include in the report. For example, you can specify time ranges and message flow direction. You must have at least full administration rights or rights to view or modify reports to create reports.
In the Control Center, click Reports > View > Create a Report.
In the Report type drop-down list, select a report category.
In a drop-down list beside Report type, select a specific report.
This step does not apply to the Executive Summary report.
If you participate in the Symantec Probe Network, and want to see a Top Probe Accounts report, select Invalid Recipients > Top Probe Accounts.
For the Spam and Unwanted Mail Report type, you can also select a Spam disposition if you select any of the following values: Top Sender Domains, Top Senders, Top Sender Helo Domains, Top Sender IP Connections, Top Recipient Domains, Top Recipients, Specific Senders orSpecific recipients.
If applicable, for the reports that filter on specific elements, click the drop-down menu to select the criteria.
For certain reports, you can filter by Sender name. You can use the null sender address <> to filter for messages that do not contain Sender names.
If applicable, in the Direction drop-down list, select the message directions to include in the report.
In the Time range drop-down list, do one of the following:
Select a preset range.
Select one of the following:
Past 24 hours
Past 7 days
Past 30 days
Specify a custom time range.
Do all of the following:
Click in the Start Date field, then click the pop-up calendar and select the start date.
Click in the End Date field, then click the pop-up calendar and select the end date.
In the Group By drop-down list, select one of the following: